Hello,
We’ve identified that the issue you reported in this ticket is a duplicate of your another ticket. To avoid redundancy, we will focus our troubleshooting efforts on that ticket and close this one.
Kind regards.
Hello @feikers ,
Would you kindly send the debug information (including the logs) to our support email at support(a)wpvivid.com please? We will analyze it thoroughly to identify the issue. Thank you in advance for your cooperation.
To ensure efficient tracking of your thread, we kindly ask you to include the link to the thread in your email.
Kind regards.
I sent two debug logs, one on February 28th and the other on March 10th. When I installed the second version of this plugin, I remember that it could scan and use it normally.
