maybe interesting: when selecting another size to show the content of a galery, it takes some seconds and a “o” appears
https://www.dropbox.com/s/azc2nxhpgm0s6fh/screenshot_144.jpg?dl=0
this is actually very useful! It means there’s some trouble loading the images from the database.
To get (hopefully) some useful information you should turn debug on by changing the row:
define("WP_DEBUG", false);
to
define("WP_DEBUG", true);
define('WP_DEBUG_DISPLAY', true);
in your wp-config.php
Then open the console again, reload the page and check the “Network” tab, then click the “response” tab e report what you see:
https://www.dropbox.com/s/wamchjes4qzhoqc/Screenshot%202018-12-13%20at%2015.39.42.png?dl=0
Ok, sorry I forget a step: click the “admin-ajax.php?…” call and then you’ll see the “Request” and “Response” tabs. I need the Response output.
it’s the wrong “admin-ajax.php?…” 🤣 there’s should be one as soon as you load the page, if you find more than one, just screenshot them all.
sorry that you need to work with a monkey here…
No problem mate, it’s in my interest too getting what’s going wrong.
damned me…
first one when loading
/wp-admin/admin.php?page=ftg-lite-gallery-admin&id=4
{“container”:”#dashboard_right_now ul”,”type”:”success”,”data”:”<li class=\”page-count\”>\r\n \r\n 12 With YouTube\r\n <\/a>\r\n <\/li>”}
I can’t get access to your page, it’s against wp.org terms.
Let’s try to attack the problem from another front. I’ll try to replicate your environment, but first I need to know the exact version of PHP and MySQL you’re using. You can read it if you install this plugin: https://wordpress.org/plugins/debug-info/ (unless you already know these informations).
After you install Debug Info you’ll see this screen:
https://www.dropbox.com/s/fmra6sxgus2a9z2/Screenshot%202018-12-13%20at%2016.36.55.png?dl=0
PHP is 5.6.34
(could be switched to 7.5.3 if needed, and if it doesn’t cause heartatacks with me)
mySQL is 5.6.19
does that help?
Ok thanks, I’ll use these settings and let you know.
no luck. It works even with your same settings.
Last thing I would try before trying to deactivate the other plugins is reading the web server error log, it’s usually called “Error log” or error_log, your hosting provider should have a place where you can read it or download it.
can’t find an error log on the server, nor from the provider.
funny detail: I can add a new galery, select pictures, create a working galery – but when I oben it again in the backend, I can’t access the pictures, as with the others. seems to be something between the database und the backend module
Server PHP ERROR LOG:
[13-Dec-2018 19:05:03 UTC] PHP Warning: Creating default object from empty value in /var/www/k6296-1/htdocs/example.scodex/wp-content/plugins/final-tiles-grid-gallery-lite/admin/edit-gallery.php on line 14
