Image Load issue

  • Resolved vinode

    (@vinodenarain)


    10 months ago

    Dear Quiz Maker AYS Team,

    I hope you’re doing well.I would like to bring to your attention an issue we’ve been facing regarding image loading in quizzes. Due to intermittent internet connectivity, some images embedded within the quizzes fail to load properly. Currently, there seems to be no fallback mechanism to handle this scenario.I kindly request that you consider implementing a dynamic solution that detects failed image loads and automatically attempts to reload them without requiring a full page refresh. This feature would significantly enhance the user experience and ensure that quizzes are delivered as intended.

    Thank you for your continued support and for developing such a helpful plugin. Looking forward to your response and a potential fix for this issue.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Jasmine

    (@hyenokian)

    10 months ago

    Dear @vinodenarain,

    Thanks for the topic.

    Please provide us with the link to where the quiz is located, and let us know in which cases the issue occurs. This will help us better understand the problem and provide a more accurate solution.

    Looking forward to hearing back from you.

    Thank you.

    Thread Starter vinode

    (@vinodenarain)

    10 months ago

    There are 100+ quizzes on my website , image load issue occurs in case of intenet issues. It is not problem with any specific quiz or user. some user face this problem and reports with us

    Plugin Support Jasmine

    (@hyenokian)

    10 months ago

    Dear @vinodenarain,

    Thanks for the reply.

    So, just to clarify, do you mean that users with internet connection issues experienced image loading problems and reached out to you about it? If they shared screenshots with you, could you please provide us with them?

    Also, to help us investigate further, please share the link to one of your quizzes, ideally, one that contains many images. We’ll try to reproduce the issue on our end to better understand the case.

    Looking forward to hearing back from you.

    Thank you.

    Plugin Support Jasmine

    (@hyenokian)

    9 months, 3 weeks ago

    Dear @vinodenarain,

    We’re closing this ticket for now as we last heard from you 1 week ago.
    If the query is unresolved, drop us a line and we’ll get back to you at the earliest and the ticket will be re-opened.

    For a new query, feel free to open a new topic. Our Customer Care Specialists will be happy to help you.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Image Load issue’ is closed to new replies.