Image Grid/Slider/Carousel with “randomize query”

  • Resolved diabz

    (@diabz)


    1 year, 3 months ago

    Hi,

    I set up this page with Image Grid/Slider/Carousel and it is showing same images several times when scrolling down the page.

    It is possible to have unique results with this query ?

    • Image Grid/Slider/Carousel
    • Selection : auto
    • Authors : paysage
    • Randomize query : ON

    thanks

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Givi WP Royal Support

    (@ggedenidze1982)

    1 year, 3 months ago

    Hi,
    First, thank you for choosing our theme and service.

    Please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our email: royalelementoraddons@gmail.com

    Also, navigate to Tools > Export – choose All Content click on Download Export File, and then send this file to our email – royalelementoraddons@gmail.com as well.

    We will analyze your system and replicate the same case. This will help us to debug the issue much easier and provide a faster solution.

    P.S. Please don’t forget to mention the support URL from wordpress.org

    Kind regards,
    Givi

    Thread Starter diabz

    (@diabz)

    1 year, 3 months ago

    Hi,

    Here is asked infos

    ` wp-core

    version: 6.7.1
    site_language: fr_FR
    user_language: fr_FR
    timezone: Europe/Paris
    permalink: /%postname%/
    https_status: true
    multisite: false
    user_registration: 0
    blog_public: 1
    default_comment_status: open
    environment_type: production
    user_count: 4
    dotorg_communication: true wp-paths-sizes

    wordpress_path: /homepages/4/d387614691/htdocs/refonte-ecla-nature
    wordpress_size: 92,49 Mo (96987747 bytes)
    uploads_path: /homepages/4/d387614691/htdocs/refonte-ecla-nature/wp-content/uploads
    uploads_size: 589,12 Mo (617737799 bytes)
    themes_path: /homepages/4/d387614691/htdocs/refonte-ecla-nature/wp-content/themes
    themes_size: 38,96 Mo (40847334 bytes)
    plugins_path: /homepages/4/d387614691/htdocs/refonte-ecla-nature/wp-content/plugins
    plugins_size: 175,74 Mo (184271932 bytes)
    fonts_path: /homepages/4/d387614691/htdocs/refonte-ecla-nature/wp-content/uploads/fonts
    fonts_size: directory not found
    database_size: 26,20 Mo (27475968 bytes)
    total_size: 922,51 Mo (967320780 bytes) wp-active-theme

    name: OceanWP Child Theme (oceanwp-child-theme-master)
    version: 1.0
    author: OceanWP
    author_website: https://oceanwp.org/
    parent_theme: OceanWP (oceanwp)
    theme_features: core-block-patterns, widgets-block-editor, align-wide, wp-block-styles, responsive-embeds, editor-styles, editor-style, menus, post-formats, title-tag, automatic-feed-links, post-thumbnails, custom-header, custom-logo, html5, woocommerce, wc-product-gallery-zoom, wc-product-gallery-lightbox, wc-product-gallery-slider, customize-selective-refresh-widgets, widgets
    theme_path: /homepages/4/d387614691/htdocs/refonte-ecla-nature/wp-content/themes/oceanwp-child-theme-master
    auto_update: Désactivé wp-parent-theme

    name: OceanWP (oceanwp)
    version: 3.6.0 (latest version: 4.0.4)
    author: OceanWP
    author_website: https://oceanwp.org/about-oceanwp/
    theme_path: /homepages/4/d387614691/htdocs/refonte-ecla-nature/wp-content/themes/oceanwp
    auto_update: Désactivé wp-themes-inactive (4)

    Twenty Twenty-Five: version: 1.0, author: L’équipe WordPress, Mises à jour auto désactivées
    Twenty Twenty-Four: version: 1.1, author: L’équipe WordPress (latest version: 1.3), Mises à jour auto désactivées
    Twenty Twenty-Three: version: 1.4, author: L’équipe WordPress (latest version: 1.6), Mises à jour auto désactivées
    Twenty Twenty-Two: version: 1.7, author: L’équipe WordPress (latest version: 1.9), Mises à jour auto désactivées wp-plugins-active (19)

    Akismet Anti-spam: Spam Protection: version: 5.3.5, author: Automattic - Anti-spam Team, Mises à jour auto activées
    Bulk Change Media Author: version: 1.3.2, author: Ruslan Mikhno, Mises à jour auto activées
    CookieYes | GDPR Cookie Consent: version: 3.2.8, author: CookieYes, Mises à jour auto activées
    Elementor: version: 3.26.5, author: Elementor.com (latest version: 3.27.0), Mises à jour auto activées
    FileBird Lite: version: 6.4.2.1, author: Ninja Team, Mises à jour auto activées
    MC4WP: Mailchimp for WordPress: version: 4.9.21, author: ibericode, Mises à jour auto activées
    Media File Renamer: Rename for better SEO (AI-Powered): version: 5.9.3, author: Jordy Meow (latest version: 6.0.5), Mises à jour auto désactivées
    Ocean Extra: version: 2.4.3, author: OceanWP, Mises à jour auto activées
    Ocean Social Sharing: version: 2.2.0, author: OceanWP, Mises à jour auto activées
    Premium Addons for Elementor: version: 4.10.78, author: Leap13, Mises à jour auto activées
    Premium Addons PRO: version: 2.9.15, author: Leap13, Mises à jour auto désactivées
    Regenerate Thumbnails: version: 3.1.6, author: Alex Mills (Viper007Bond), Mises à jour auto désactivées
    Royal Elementor Addons: version: 1.7.1007, author: WP Royal, Mises à jour auto activées
    Royal Elementor Addons Pro (Premium): version: 1.5.5, author: WP Royal, Mises à jour auto activées
    WordPress Importer: version: 0.8.3, author: wordpressdotorg, Mises à jour auto activées
    WP Fastest Cache: version: 1.3.3, author: Emre Vona, Mises à jour auto activées
    WPForms Lite: version: 1.9.3.1, author: WPForms, Mises à jour auto activées
    Yoast Duplicate Post: version: 4.5, author: Enrico Battocchi & Team Yoast, Mises à jour auto activées
    Yoast SEO: version: 24.2, author: Team Yoast, Mises à jour auto activées wp-media

    image_editor: WP_Image_Editor_GD
    imagick_module_version: Non disponible
    imagemagick_version: Non disponible
    imagick_version: Non disponible
    file_uploads: 1
    post_max_size: 64M
    upload_max_filesize: 64M
    max_effective_size: 64 Mo
    max_file_uploads: 20
    gd_version: 2.3.0
    gd_formats: GIF, JPEG, PNG, WebP, BMP, XPM
    ghostscript_version: 9.53.3 wp-server

    server_architecture: Linux 4.4.400-icpu-101 x86_64
    httpd_software: Apache
    php_version: 7.4.33 64bit
    php_sapi: cgi-fcgi
    max_input_variables: 5000
    time_limit: 50000
    memory_limit: -1
    max_input_time: -1
    upload_max_filesize: 64M
    php_post_max_size: 64M
    curl_version: 7.74.0 OpenSSL/1.1.1w
    suhosin: false
    imagick_availability: false
    pretty_permalinks: true
    htaccess_extra_rules: false
    current: 2025-01-20T20:47:03+00:00
    utc-time: Monday, 20-Jan-25 20:47:03 UTC
    server-time: 2025-01-20T21:47:00+01:00 wp-database

    extension: mysqli
    server_version: 10.6.15-MariaDB-log
    client_version: mysqlnd 7.4.33
    max_allowed_packet: 67108864
    max_connections: 3000 wp-constants

    WP_HOME: undefined
    WP_SITEURL: undefined
    WP_CONTENT_DIR: /homepages/4/d387614691/htdocs/refonte-ecla-nature/wp-content
    WP_PLUGIN_DIR: /homepages/4/d387614691/htdocs/refonte-ecla-nature/wp-content/plugins
    WP_MEMORY_LIMIT: 40M
    WP_MAX_MEMORY_LIMIT: -1
    WP_DEBUG: false
    WP_DEBUG_DISPLAY: true
    WP_DEBUG_LOG: false
    SCRIPT_DEBUG: false
    WP_CACHE: false
    CONCATENATE_SCRIPTS: undefined
    COMPRESS_SCRIPTS: undefined
    COMPRESS_CSS: undefined
    WP_ENVIRONMENT_TYPE: undefined
    WP_DEVELOPMENT_MODE: undefined
    DB_CHARSET: utf8mb4
    DB_COLLATE: undefined wp-filesystem

    wordpress: writable
    wp-content: writable
    uploads: writable
    plugins: writable
    themes: writable
    fonts: not writable wpforms

    version: 1.9.3.1
    lite: 4 mai 2024 à 12h06
    upload_dir: Accessible en écriture
    total_forms: 1
    total_submissions: undefined

    Not really happy to export all site content and send it to you as photographies will be copyrighted, but I am pretty sure you can replicate my case with another content

    Thank you for your help

    Plugin Contributor Givi WP Royal Support

    (@ggedenidze1982)

    1 year, 3 months ago

    Hi again,

    Unfortunately, based on the information provided, I couldn’t find a way to resolve the issue. If you are a Pro user, please send the details of your issue to the email I mentioned earlier, and we will assist you within the scope of our expertise.

    Kind Regards

    Givi

Viewing 3 replies - 1 through 3 (of 3 total)

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