Image download isn’t working

  • Resolved saryvo

    (@sariwo)


    1 week, 6 days ago

    The download button does not work when a gallery is opened via a link shared on Messenger or Facebook.

    When viewers enter the gallery and click the “Download” button for a specific photo, they receive the message “The page cannot be loaded.”

    Downloading works perfectly when accessing the gallery directly.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author bradvin

    (@bradvin)

    1 week, 1 day ago

    hi @sariwo

    Sorry for the delay, and thanks for reporting this problem.

    After some investigation, it looks like the FB / Messenger built in browser is ignoring the way we handle downloads.

    We will build in some detection, so those browsers will open the image directly as a fallback.

    It will be released in the next version

    Plugin Author bradvin

    (@bradvin)

    3 days, 19 hours ago

    hi @sariwo

    You can test the latest version which does this detection for FB browsers and falls back to opening the image directly, so the user can download or save etc.

    This version is not released, but you can download it from https://downloads.wordpress.org/plugin/foogallery.3.1.34.zip

Viewing 2 replies - 1 through 2 (of 2 total)

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