Image cut off | WordPress.org

Resolved earlsn
(@earlsn)

7 years, 9 months ago

I’m using the Flickr app to load my images. I added a new image to the album. It shows up fine in the thumbnail when you edit the image but it cuts off the top of the image when it displays. I tried to edit it in Flickr to adjust the image but that didn’t effect it at all. When the image shows on the canvas, the heads of the people in the picture are cut off. How can I get the full picture to show up on the canvas? You can see this by going to the home page for the above link.

The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)

Ramona
(@nextend_ramona)

7 years, 9 months ago

Hi @earlsn

It’s based on the “Slide background image fill” option: https://smartslider3.helpscoutdocs.com/article/56-slider-settings-general
how your images look like in the slider. By default the “fill” option is used which will make the image as big as it needs to be to cover the whole slider. This means that if the slider and image ratios differ, the image will be cropped.

To avoid this behavior you could change the fill mode to “fit” instead or use images which have the same size as your slider’s size: https://smartslider3.helpscoutdocs.com/article/59-slider-size

Also, please note that as per the forum rules only the free version of the plugin can be supported here. Since the Flickr generator is pro only, please contact us directly if you would have any other questions in the future: https://smartslider3.com/contact-us/

Viewing 1 replies (of 1 total)

The topic ‘Image cut off’ is closed to new replies.

1 reply
2 participants
Last reply from: Ramona
Last activity: 7 years, 9 months ago
Status: resolved