Disable all plugins (except whatever creates your lightbox), and confirm that the lightbox is working again. Then re-enable them one at a time until you’ve found the plugin causing the lightbox to stop working.
If it really is EWWW IO causing it, please check the javascript console in your browser by right-clicking on anything, going to Inspect Element, and then over to the console (might need to refresh the page to catch any errors).
Then provide those errors, along with a link to the plugin page for what you are using for your lightbox.
Hi nosilver4u,
I disabled everything but nothing worked.
I currently removed everything from the server, but why is your ewww folder
unremovable? I’d like to remove it instead and how can I do it?
The ewww folder doesn’t do anything on it’s own, but you can delete it just fine with your file manager. No such thing as an unremovable folder unless your disk is corrupted…
If disabling all plugins didn’t fix it, the next thing to do is switch to one of the default themes (like twentyfourteen) and see if that does it. If that doesn’t, I’m afraid I’m all out of ideas, and it definitely isn’t an issue with EWWW IO.
