I thought we get a reply within minutes on here?….Can anyone help please?
How did you place the icons, i.e. via widget? Floating?
What is your website url?
Also, could you please clear cache? By that, I mean…
– The browser cache, see https://www.solutionbay.com/solutions/dont-know-how-to-clear-the-cache-1
– Please also check if you have a cache plugin installed. If so, please disable it temporarily, and check if it’s ok now
Does this work?
I placed them by widget.
Url https://roots-n-shoots.com/
I’m not sure if i have cache plugin installed…i’ll have a look.
No there doesn’t seem to be a cache plugin installed
Ok thx. So your theme seems to support widgets here https://www.screencast.com/t/cqPIeWEOhr9. Did you place it there in the widget area?
Hm, then it should show. Maybe there is an issue with your theme. Did you ask your theme creators about that already?
Note that we can also investigate theme issues and fix them as part of this plugin https://www.ultimatelysocial.com/usm-premium/.
No i haven’t asked them..could you investigate it?
Oh so i’ll need to upgrade to the premium version?
Ive actually go the icons to appear now in the footer but they are not centered… if i choose ‘align center’ they go to the left and if i click ‘align right’ they are a bit nearer the center but still too far over to the left. They should be in the middle directly under the ‘shop now’ button.
https://roots-n-shoots.com/
Ok good.
Regarding centering, that is currently only available in this plugin https://www.ultimatelysocial.com/usm-premium/ however we have it on our list to make it available in the free plugins too. Until then, please reach out to a developer or somebody with CSS know-how so that he can centralize them on your site.
Looks like a spoke too soon, its now removed the instagram icon and replaced it with another facebook icon…!
Although on the settings the instagram logo shows but on the site it doesnt there’s just 2 fb icons instead.
Ive just tried to put the instagram back several times, then saved all settings, checked the settings again and the instagram logo is removed and replaced again with another fb icon.
Did you manage to fix it?
