Icons Missing when logged out

  • Resolved westham00

    (@westham00)


    5 years ago

    Hello,

    I have an issue where icons within the filters I have created only display if I am logged in. When I am logged out (i.e. a normal site visitor) they do not display at all.

    I have tried deactivating caching plugins and hard refreshed to check, but this has not resolved the issue.

    Thanks

    • This topic was modified 5 years ago by westham00. Reason: edited url

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Dmytro Holovnia

    (@dholovnia)

    5 years ago

    Hello,

    Are you using svg images? Did you try jpeg or png?

    Regards,
    Dima

    Thread Starter westham00

    (@westham00)

    5 years ago

    Hello, yes i’m using .svg. is it not compatible with this format? works perfectly in admin end, just not front end.

    Plugin Author Dmytro Holovnia

    (@dholovnia)

    5 years ago

    Hello,

    As I know WordPress is still not allowing to upload SVG directly. I suppose you are using some plugin to upload it.

    We will check it from our side but right now most likely it will not work.

    Regards,
    Dima

    Thread Starter westham00

    (@westham00)

    4 years, 11 months ago

    Hello, I changed my icons to png upon your instructions, but I face the same issue.

    Can you please help? Thank you.

    http://lightinglibrary.co/products

    Thread Starter westham00

    (@westham00)

    4 years, 11 months ago

    Ok I found the root issue. FYI When using with W3 Total Cache plugin, the icons were invisible (but can still be selected)

Viewing 5 replies - 1 through 5 (of 5 total)

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