Andrew Nevins
(@anevins)
WCLDN 2018 Contributor | Volunteer support
What changes did you lose, theme settings or theme file modifications?
Everything changed back to the original theme on my front page from the images to the content. I’ve been working this morning to change everything back as I have a networking meeting to attend at 11 and I can’t have people go to my website and see this.
I also didn’t save the content outside of the site so now I have to recreate the content. I’m not a very happy camper right now.
If you look at the mobile version, you can see what I’m talking about as it looks just as I found it this morning and it hasn’t made any of the changes to the mobile version.
We can’t see your site unless you post a link to it.
A theme update doesn’t affect your database content – is that what you are saying is gone?
All the content that was throughout the front page disappeared and it went back to the theme content.
I went into the theme options and all of the content and images disappeared.
http://www.Outerspection.com
You can see the changes I’ve made since 7am on the web version but the mobile version still looks like I found it this morning.
Sounds like you will need to redo those theme options for the home page – is that what you mean? Sorry you’re having to do that extra work – understandably frustrating.
That’s fine but should expect to loose everything every time it’s updated? And what about the mobile version? It’s still not showing the changes I’ve made this morning? What can I do about that?
Try deleting the cache from SuperCache. Are you using JetPack mobile (I have not looked at your site on a mobile device)?
How do I delete the cache? I’m not sure about the JetPack. This is the first site I’ve created. I see the word JetPack but I haven’t done anything with it.
Is it normal for this to happen when they do an update?
Still no changes to the mobile site and I’m sure people will go today to see my site. Very frustrating.
Andrew Nevins
(@anevins)
WCLDN 2018 Contributor | Volunteer support
By the way I visited your site and resized my browser to emulate a mobile size. I saw no apparent issue.
I did the same thing on my computer and yes it appears correct; however, when I opened it up on my iphone it still looks like the normal template. It says Add Logo and all the images and content are from the template.
Check it out on a mobile. It looks like the theme.
