I cannot login to admin dashboard

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  • Moderator t-p

    (@t-p)

    4 years, 7 months ago

    Try manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel, navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue (theme functions can interfere like plugins).

    Also review https://wordpress.org/support/article/login-trouble/

    Thread Starter greatleaders97

    (@greatleaders97)

    4 years, 7 months ago

    Thank you, it is now working. My web host support help in resolving it in the file manager of the hosting control panel. Thanks I’m very grateful.

    Moderator t-p

    (@t-p)

    4 years, 7 months ago

    Glad its sorted 🙂

Viewing 3 replies - 1 through 3 (of 3 total)

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