I cannot create the design as expected

  • nafisreza

    (@nafisreza)


    3 years, 6 months ago

    This is the design I want to create: https://ibb.co/sR0x0Jx

    This is my current design: https://ibb.co/xhPk5hh

    Here is what I need to fix:

    1. The hero section on the top is missing
    2. The image gallery is missing.
    3. There is no title of the Gift Cards.
    4. I don’t know why the buttons are so big, the selected buttons have both text and bg-color set to black – that’s why I can’t even see the button text.
    5. .The sender’s information form should be in a single line as shown in the image.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Héctor.G

    (@hectorgc)

    3 years, 6 months ago

    Hello there,
    Thank you for contacting us!

    We use the default WooCommerce gallery and product pages, so probably the issues you are having are because your theme is customizing those default features.
    Could you try using another theme to see if the problem indeed comes from there?

    About the gallery, remember that you need to select the gallery also when configuring the product from the backend.

    If you send us the URL of a gift card product from your site, we could create a CSS to solve the style problems.

    Please, let us know!

    Thread Starter nafisreza

    (@nafisreza)

    3 years, 6 months ago

    Hey Hector,

    Can I send you direct message somewhere like Linkedin or Whatsapp? Can you mail me your contact info at nafisrezabd@gmail.com

    Thanks

    Héctor.G

    (@hectorgc)

    3 years, 6 months ago

    Hello there!

    Sorry, but we are not allowed to bring support out of this platform, so we cannot receive/send emails to you, all the links or data concerning this topic needs to be shared here.

    Kind Regards

    Thread Starter nafisreza

    (@nafisreza)

    3 years, 6 months ago

    Thanks Hector,

    the page link is: https://tst.bohair.be/cadeaubon/

    i could fix some of the changes myself. Here is the things I couldn’t do:

    1. i want to add a background to the page (you can check the imgbb link in the post)
    2. the gift card needs to be sticky when I scroll.
    3. there is a text above the gift card – Opgelet. I want it to be removed.
    4. The gallery images are missing. I have put the same categories in the woocomerce products but its not showing for some reasons.

    Juan Coronel

    (@juaancmendez)

    3 years, 5 months ago

    Hello there,

    We see that you use the premium version of our plugin, so you must open a premium support ticket so that we can help you since we only attend requests for the free version here.

    We will be attentive to any news.

    Best regards.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘I cannot create the design as expected’ is closed to new replies.