Support » Plugin: WooCommerce » HTTPS message

  • Resolved Jonathan

    (@jdstiger)


    Why do all my sites with woo say ” Your store does not appear to be using a secure connection. We highly recommend serving your entire website over an HTTPS connection to help keep customer data secure. ” yet they all have SSL with https set in WP settings… Here is a site for example: https://instablast.co

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • davidandrew

    (@davidandrew)

    Hi there

    I too was having the same issue. This is what I did to create the issue:

    – Created domain in Plesk
    – Installed fresh copy of WP
    – Run ‘Let’s Encrypt’ within Plesk to add a cert to the domain
    – Installed Woocommerce > Got false positive error message
    – Updated URLs inSettings > General to https > Got false positive error message

    * This is what I did to resolve the issue (after a lot of unit testing!!)

    – Deactivate the Woocommerce plugin
    – Reactivate the plugin > No error message

    I’m no expert but something triggers the error if you add an SSL cert domain after installing WP. Fortunately the resolution in my case was quite simple.

    Hope this helps someone.

    Dave

    • This reply was modified 10 months ago by  davidandrew.
    • This reply was modified 10 months ago by  davidandrew.
    Jonathan

    (@jdstiger)

    @davidandrew Looks like this simple fix worked! Thanks.

    The Woo team should look into it, so people don’t have to deactivate & activate just for the false error message to go away.

    Plugin Support grigaswp

    (@grigaswp)

    Hi there,

    WooCommerce uses ‘is_ssl()’ to check the SSL certificate and that can sometime cause false-positives.

    You can check a few more suggestions in this GitHub issue and if the SSL check doesn’t return any errors – you can simply dismiss the message.

Viewing 3 replies - 1 through 3 (of 3 total)
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