HTTP Error Uploading Media

  • Resolved awallace42

    (@awallace42)


    12 years, 9 months ago

    I’ve just updated to WP 3.6 and now can not upload media without getting HTTP Error, if I try and upload via the “browser uploader” I get 500 Internal Server Error Page can not be displayed.

    I have tried:

    • Using a different Admin user
    • turning off ALL plugins
    • Using the Default theme
    • Using the default theme with the plugins all turned off
    • deleting everything in the .htaccess file

    Looking at my sites error log in the cPanel I get the following which seems to point to a missing giff which I think is a read herring:

    [Thu Aug 29 14:38:27 2013] [error] [client 195.50.123.10] File does not exist: /home/nmvxaxez/public_html/wp-admin/header.gif, referer: http://thehistorynetwork.org/wp-admin/media-new.php

    My server Memory Limit is 64mb and my reported usage is 52mb, if its any help the server PHP version is 5.3.25 and its a multisite install.

    Any more suggestions of things to try would be very gratefully accepted.

Viewing 5 replies - 1 through 5 (of 5 total)
  • esmi

    (@esmi)

    12 years, 9 months ago

    Try:
    – switching to the default theme by renaming your current theme’s folder inside wp-content/themes and adding “-old” to the end of the folder name using FTP or whatever file management application your host provides.

    – resetting the plugins folder by FTP or phpMyAdmin.

    – re-uploading all files & folders – except the wp-content folder – from a fresh download of WordPress. Make sure that you delete the old copies of files & folder before uploading the new ones.

    – running the upgrade manually via wp-admin/upgrade.php

    Thread Starter awallace42

    (@awallace42)

    12 years, 9 months ago

    Esmi,

    Thanks for the super fast response.

    I believe I’ve tried each of your suggestions to the letter and still no joy.

    esmi

    (@esmi)

    12 years, 9 months ago

    There is no header.gif file in the wp-admin folder of a standard WordPress install.

    Thread Starter awallace42

    (@awallace42)

    12 years, 9 months ago

    I’m still not having any luck…

    I’ve now also tried:

    • Adding “AddType x-mapp-php5 .php” to the htaccess file
    • Adding the mod_security code to the htaccess file
    • creating a new uploads folder
    • deleted the multisite setup
    • running with no plugins by removing the folder (again)
    • running with no theme by removing the folder (again)
    • running with no plugins or theme by removing the folders (again)
    • Changed permissions on uploads from 777 to 750
    • changed the upload folder in settings to a different folder (then back to the older folder)
    • updated flash (I was already up to date)
    • tried with both flash and non flash uploader (and tried the no flash uploader plugin)
    • I’ve also checked with my host who insist its nothing to do with them

    Does anyone have anything else to try?

    Currently my only option is to downgrade to WP 3.4 as that is the last version that I could upload images to, clearly this is just avoiding the issue.

    Many thanks for taking the time to read this…

    Thread Starter awallace42

    (@awallace42)

    12 years, 9 months ago

    FYI I eventually installed a second new/clean WP site and this had the same issues, and opened another support ticket with my host.

    My host finally “resolved” their issue which they initially claimed they didn’t have!

Viewing 5 replies - 1 through 5 (of 5 total)

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