Http Error

  • Resolved Thomas Due Halfdaner

    (@taxickdk)


    8 years ago

    Hi

    First, I will say I like the plugin very mutch! And I use the pay version!

    But I have a big problem with it.

    When the auto-optimize option is on, it makes “HTTP ERROR” when I upload images!

    I get an HTTP ERROR after 1-2 minutes when I try to upload an image!

    Please see this image: https://s9.postimg.org/4c75iqt4f/error.png

    If I close the page, and open it agian.. The file has been compressed correctly! But only if reopen the page.

    But can it be right, I have to close the blog post, and re-add the picture anytime!

    I try to chat with the live support, that just say: “If you have any issues with uploading an image, deactivate the auto-optimize option from Imagify!”

    It’s correct that it fix the “HTTP ERROR” – But I will like to use the auto-optimize option

    What about try to help me fix the error instead of just turn futures off.

    Are there any PHP settings you suggest

    Any fix I can do?

    Any log I can use?`

    Any thing..

    Please help me..

    Kind regards

    Thomas Due Halfdaner

    https://wordpress.org/plugins/imagify/

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author WP Media

    (@wp_media)

    8 years ago

    Hi Thomas,

    Thanks to reply directly to our live chat 😉

    Ena-Mar

    (@ena-mar)

    8 years ago

    I have the same problem… I cannot upload pictures anymore once Imagify is active. That means at the moment I cannot use the plugin.

    Do you have a solution for this? Posting it here might be more effective than having everyone contacting the live chat…

    Plugin Author WP Media

    (@wp_media)

    8 years ago

    Hi,

    This issue must be fixed.

    Anyway, if you still have it, you have just to deactivate the “Auto-optimize” option.

    Ena-Mar

    (@ena-mar)

    8 years ago

    Hello WP Media,

    thanks for the answer.

    Correct me if I am wrong but by disabling the “Auto-optimize” option newly uploaded pictures do not get optimized. This means I have to manually trigger the optimization?

    This would defeat the very purpose of this plugin?

    Plugin Author WP Media

    (@wp_media)

    8 years ago

    Hi,

    Yes, it means you will have to manually optimize images.

    The goal of this plugin is to optimize your images. So even you have to to do it manually the goal is reached 😉

    Ena-Mar

    (@ena-mar)

    8 years ago

    Hello WP Media,

    thanks for the response. Unfortunately I have a different opinion, a plugin that charges money should make my life easier.

    Your plugin does not deliver on the one aspect it should, meansing automatically reducing image size. How does triggering this manually save me any time?

    I will go with Kraken and maybe revisit this one it is usable.

    Plugin Author WP Media

    (@wp_media)

    8 years ago

    Hi Ena-Mar,

    Thanks for your feedback.

    We listened you and it’s why we totally fix the issue with the new version 1.5. The optimization is now asynchronous and you can use the auto-optimize option without having again the HTTP-Error.

    Have a great day!

Viewing 7 replies - 1 through 7 (of 7 total)
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