• Resolved fonefixer

    (@fonefixer)


    Hi guys,

    The latest update seems to have introduced a bug where html <p> and <br> tags are being erroneously displayed in emails sent from the forms.
    Any idea of a fix please?

Viewing 7 replies - 1 through 7 (of 7 total)
  • Hello,

    I have been getting the same error for the past couple weeks now.

    Hey guys – any fixes? I got the same error today – when i got an email from my form.

    Hey there, I apologize for the issue. If you could open a direct support ticket at https://calderaforms.com/support/ We can get to the bottom of this issue. We do not provide free support through WordPress.org so you will need an active license key to open a support ticket. We apologize for the inconvenience however this is how we are able to provide such an excellent plug-in. Thank you for understanding and have a great day!

    Plugin Author Josh Pollock

    (@shelob9)

    Plugin Author Josh Pollock

    (@shelob9)

    This is now fixed for version 1.5

    For version 1.4, please select HTML mode for email notifications to avoid this issue.

    wprox

    (@wprox)

    Hi,

    I’m using Caldera Forms 1.5.0.8. Autoresponder message received in icloud email box shows <p> tags in the inbox preview pane.

    Either html or text setting is causing this same issue:
    Email Notification Settings > Email Type > html or text

    I have no experience changing php code, so not too comfortable applying your github php directions.

    I’m a new, free customer so can’t fill out a support ticket.

    Bummer, the tags make autoresponder email look bizzare / unprofessional…

    Thanks for any help in how to fix this 🙂

    wprox

    (@wprox)

    More specifically: The issue is on icloud mail on my PC.

    The html tags do NOT appear on my iphone 6Plus 🙂

    I have no idea if this is also an issue on the iPad email or on the Mac email because I don’t have these devices…

    Thanks!

Viewing 7 replies - 1 through 7 (of 7 total)

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