htaccess File Blocking Contact Form Submissions

  • csmithFCEdge

    (@csmithfcedge)


    10 years, 5 months ago

    Hello, I’ve been having this problem for over a month now. I have a form on my website: http://www.eze-tech.com/careers/ and I haven’t been getting submissions to my email. I spoke to the theme developer and he told me to install an SMTP plugin – I followed all the instructions but that didn’t work. We ruled out it being the theme because I tried it on multiple themes with the same issue. I called my hosting company and they can see that the .htaccess file is somehow affecting the submissions, we removed the .htacess file and the submissions went through. I can’t not have an htacess file so can you please help me? My client and I are very frustrated, can’t seem to get a straight answer.

    https://wordpress.org/plugins/contact-form-7/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Neil Murray

    (@buzztone)

    10 years, 5 months ago

    You’ve established that this is not a Contact Form 7 issue. Nevertheless, if you post a copy of your problem .htacess file here, others may be willing to offer you some guidance.

    Thread Starter csmithFCEdge

    (@csmithfcedge)

    10 years, 5 months ago

    It’s just a simple .htacess file:

    # BEGIN WordPress
    <IfModule mod_rewrite.c>
    RewriteEngine On
    RewriteBase /
    RewriteRule ^index\.php$ – [L]
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteRule . /index.php [L]
    </IfModule>

    # END WordPress

    Neil Murray

    (@buzztone)

    10 years, 5 months ago

    You can reset your .htaccess by going to Settings > Permalinks in the WP Admin. Re-select your correct option and Save Changes. This will often fix .htaccess issues.

    Andrea Baccolini

    (@andrea-baccolini)

    9 years, 11 months ago

Viewing 4 replies - 1 through 4 (of 4 total)

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