HR & Admin Email Notification not working

  • Resolved edwtw4u

    (@edwtw4u)


    2 years, 5 months ago

    Hi support,

    I noticed that the email notification only works on the Applicants. Which Admin and HR won’t be able to receive any email notification.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support saadali2905

    (@saadali2905)

    2 years, 5 months ago

    Hi,

    Thanks for writing to us.

    Kindly configure the smtp and try again and you can check the email log of the SMTP plugin to check if the email is initiated or not.

    Regards

    Thread Starter edwtw4u

    (@edwtw4u)

    2 years, 5 months ago

    Hi, Thanks for the prompt response… if it’s the SMTP setting issue…. the Applicants notification will not be able to received, am I right?

    Plugin Support saadali2905

    (@saadali2905)

    2 years, 5 months ago

    Hi,

    Yes if it is the SMTP issue then email will not be initiated.

    Feel free to contact us for any further assistance.

    Regards

    Thread Starter edwtw4u

    (@edwtw4u)

    2 years, 5 months ago

    ermm… If so, then why the applicant email notification can be received?

    Plugin Support saadali2905

    (@saadali2905)

    2 years, 5 months ago

    Hi,

    The SMTP plugin is to make sure that the emails are initiated or not or if any error occurs. We will suggest you to configure the plugin and try again hopefully all of your issues will be resolved.

    Feel free to contact us for any further assiatance.

    Regards

Viewing 5 replies - 1 through 5 (of 5 total)

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