• Resolved karenbieman

    (@karenbieman)


    I’ve changed my email address and have email forwarding set up for the old email, but I can’t for the life of me work out how to actually update my email address with Wordfence so notifications come to the new address. And I can’t login to Wordfence. I submitted a ‘forgot my password’ thing but have never received the email to create a new password so I can login and change my email. So frustrating.

    The page I need help with: [log in to see the link]

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  • Plugin Support wfpeter

    (@wfpeter)

    Hi @karenbieman, thanks for getting in touch.

    For trouble with signing into your account on wordfence.com, please send an email to lockout @ wordfence . com and provide the original email address/username that is associated with the account. If there have been issues sending password resets out, or the account needs to be allocated your new email address, we should be able to help.

    Many thanks,
    Peter.

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