• Resolved philipmichael0925

    (@philipmichael0925)


    Hi,
    Ive read and there is a resolved issue with my same problem but there was no solution given. I installed astra theme, customized basic astra for a few days THEN installed starter templates 2.0 plugin.
    I imported a starter template and it was placed over my existing astra customizations. Ive tried deactivated starter templates, deleting the saved templates, switching themes and nothing is bringing my original customizations back.
    I have a few browser windows open with the original customized site but even if I press update in Elementor in those windows, the starter template demo is still showing.

    Please help

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Team Brainstorm Force

    (@brainstormteam)

    Hi @philipmichael0925,

    I have replied your query on this thread, but I will also reply here as this is your original topic.

    Importing a Starter Template will not delete any existing contents on your site. Even if you checked the Delete Previously Imported Site checkbox, it will delete only the contents which come from a Starter Template, if you have imported a Starter Template on your site before.

    In the process of importing a Starter Template, the plugin does a backup for all previously imported data, including the Customizer settings which you can use to restore it later. Please refer to this doc for more on that.

    I hope that will help. Feel free to reach out to us if you have any further queries.
    
    Kind regards,
    Herman 🙂

Viewing 1 replies (of 1 total)

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