I try the solutions but none of these works I just keep having this notification, and I can’t find where to set the Facebook account I need picture
Any ideas?
I have delete and reinstall the plugin
I try to go to WooCommerce > Settings > Integration > Facebook for WooCommerce
But there is not “Facebook for WooCommerce” thing there
Hi @pamelal,
Did you try clicking the option in this screenshot?
Please ensure you’re logged into the account for the page/business manager you wish to connect the extension to.
I hope this helps!
Yes I have full permissions to the fan page I want to set, the problem is that the one that is trying to connect is not the one we need, so that is what I try to figure out, how to configure the right fan page, when I install the plugin and try to connect it just bring me to this account that is not the one we want to link, I can’t find where to chose the account 🙁
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This reply was modified 5 years, 4 months ago by
pamelal.
Hi @pamelal
I try to go to WooCommerce > Settings > Integration > Facebook for WooCommerce
But there is not “Facebook for WooCommerce” thing there
The Facebook Integration setting are now located at Marketing > Facebook > Connection tab.
You can follow the instructions here to make the connection:
https://docs.woocommerce.com/document/facebook-for-woocommerce/#getting-started
Going through the instructions I get stack here
“Create new or choose existing Facebook assets to connect to this store:
Business manager
Facebook Page
Ad account
Pixel
Catalog”
As it just show up this: https://drive.google.com/file/d/1rfDKq2g_EKryePYiADReumwcesXIA-Wp/view?usp=sharing
And then this:
https://drive.google.com/file/d/14W5_oW1ROiO1OeTXU7mmOaOF9-RAZNOv/view?usp=sharing
There is no option to choose an specific accont which is what I need
🙁
It looks like the Systems User account you are logged into on Facebook does not have the correct permissions.
You’ll want to check the permissions and make sure that account is an Admin system user:
https://www.facebook.com/business/help/327596604689624?id=2190812977867143
We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.