How to remove plugin??

  • Resolved goldcakes

    (@lizgold)


    2 years, 7 months ago

    This plugin installed itself in a strange way, so it is not even officially activated in my plugin directory, yet it is active. It has made a real mess of the design of my pages, so now I want to remove it. I can’t deactivate it because I never activated it–yet there is is in my product categories regardless. I tried deleting the entire plugin folder for it, but I am not convinced that this is enough. Seems like my page layouts were affected by this plugin., and not in a good way. How do I remove it???

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Hitendra Chopda

    (@hitendra-chopda)

    2 years, 7 months ago

    Hello Lizgold

    Thanks for reaching out, and apologize for the inconvenience caused by the mess on the design pages.

    If you provide us with the system report, we will review it and provide possible solutions.

    For System Report, go to Woocommerce > Status > Logs > copy and paste it here.

    Clic here to review the step to remove the plugin manually.

    Best Regards,
    Hitendra & Dotstore Team

    Plugin Support Hitendra Chopda

    (@hitendra-chopda)

    2 years, 6 months ago

    Hello Lizgold,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved.

    If you have any further questions, you can start a new thread.

    Best Regards,
    Hitendra & Dotstore Team

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘How to remove plugin??’ is closed to new replies.