Hi,
The easiest way to figure out what’s happening is going to be to enable debugging in WordPress. http://codex.wordpress.org/Debugging_in_WordPress
See the heading under “Example wp-config.php for Debugging”.
This will tell WP to write a log file called debug.log in the wp-content folder. There you should see what’s causing it. Let me know what you find.
Hi mindctrl,
Thank you for you help, but it still didn’t work.
When I put the username & password all I get is a blank white screen in http://mydomainame.com/wp-login.php !!
Do you see any errors in the debug.log file inside your wp-content directory?
Can you share your website URL?
I don’t have any debug.log file inside my wp-content directory
Hi BlueKlip,
My website URL is dondeals.com
I need to get into the WP-Admin
Thanks in advance…
I don’t see a white screen at wp-login.php like you mentioned. http://cl.ly/image/0K3e183B0q2v
But, normally themes don’t load on the login page like that, so I’m guessing you have a theme issue. You can test that by renaming your theme folder using FTP or your hosting panel, and letting WP fall back to the default theme.
I get the white screen after sign in I can’t get into the WP_Admin or my account such as a user
When I rename my theme folder all I get is a blank white screen I can’t get into anywhere :/
It’s possible you have more going on under the hood than we can determine here. Did you try going directly to /wp-admin when the theme folder was renamed? Do you have the default WordPress Twenty Fifteen theme in your folder?
Either way, since the theme thing didn’t work, I’d try the following:
Rename the folders of any plugins you have active, so that WordPress deactivates them. Then try going directly to /wp-admin and try to login.
When I try going directly to /wp-admin after the theme folder was renamed I put username and password then I get this message: “You do not have permission to access this page”.
I haven’t Twenty Fifteen theme in my folder I have: twentyfourteen, twentythirteen and twentytwelve.
I already rename the folders of plugins but it still didn’t work (same result).
I don’t have the .htaccess file in my server’s root folder in cpanel (public_html) can this file be a reason for this blank white screen?
That shouldn’t cause a white screen.
At this point you should probably contact your hosting company. Without being able to debug what’s going on under the hood, I don’t have any other suggestions at this time.
Okey! Thank you for your time & your suggestions I appreciate it 🙂
No problem. Glad to help. Good luck.
