How to export all collected fields | WordPress.org

Resolved gorgesinc
(@gorgesinc)

4 years, 9 months ago

We have built a simple form collecting name,org and email but when we export the Contacted Users the Name and Org field’s data is not included. I also noticed that the Subscribers screen is empty. Are these bugs or do you need the pro version for this functionality?

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Sygnoos Support
(@sygnoossupport)

4 years, 9 months ago

Dear @gorgesinc ,

Thanks for reaching out.

For the investigation, we need to have the system information file.
Can you, please, send it to us?

You can retrieve it from here:
https://help.popup-builder.com/en/article/retrieve-the-system-information-file-19wirum/

Please send it via wetransfer.com using the link retrieving option.
Like this: https://prnt.sc/qr3ntv

Looking ahead to hearing from you soon.

Best,
Popup Builder Team

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1 reply
2 participants
Last reply from: Sygnoos Support
Last activity: 4 years, 9 months ago
Status: resolved