How to deactivate GTranslate code?

  • Resolved gosan007

    (@gosan007)


    5 years, 2 months ago

    I have deactivated GTranslate plugin, but still have a code installed. How to remove it? I cant install Weglot of the GTranslate code isnt fully removed.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author edo888

    (@edo888)

    5 years, 1 month ago

    Hi,

    I was not able to access your website, because it is password protected.

    I believe you have copy/pasted the Widget Code somewhere in your widgets or inside your theme. In that case you will need to remove the code manually.

    You can also make sure that you have cleared all the caches you are using.

    Thanks! 🙂

    Thread Starter gosan007

    (@gosan007)

    5 years, 1 month ago

    Hi,

    Thank you for your reply to my post.

    I still have problems deactivade the code.

    The password is Vinter2021!

    Would be thankful if I could get some more support.

    Best regards,

    Susanne

    Plugin Author edo888

    (@edo888)

    5 years, 1 month ago

    Hi,

    Please never share private information publicly, since you have already done so, make sure to change it.

    Please contact our live chat and provide the necessary access details and we will check. Make sure to show us this support topic link.

    https://gtranslate.io/#contact

    Thanks! 🙂

Viewing 3 replies - 1 through 3 (of 3 total)

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