how to change the default address?

  • Resolved tracian

    (@tracian)


    6 years, 8 months ago

    When clicking the “Give” button, the modal that pops up has the FORMER admin address prefilled as default in the email address field. I believe I changed it everywhere in the plugin settings, but it still keeps appearing.

    How do I change it / have the email address field appear empty?

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
  • gsamsmith

    (@gsamsmith)

    6 years, 8 months ago

    Hi there,

    This is likely happening if you’re signed into your site as a user while viewing the donation form.

    To rule this out, view your donation form in an incognito or similar browser window. If the admin email no longer displays, you can safely know that your site visitors won’t be presented with that email address.

    If you still see the email address after being logged out, then this is likely due to caching on your site through either your hosting provider or a third-party caching plugin. Go ahead and flush the cache in all your caching solutions, and do a hard refresh on your browser.

    This should clear up the issue, but if you’re still having trouble, feel free to reach out.

    gsamsmith

    (@gsamsmith)

    6 years, 8 months ago

    Hi there,

    I’m going to mark this ticket as resolved, but if there is anything else you need don’t hesitate to reach out.

    Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘how to change the default address?’ is closed to new replies.