• Hi – Just installed the plugin. I entered two testimonials which are now showing in the Edit Testimonials area.

    I’m seeing the blank testimonial form at the top where I can enter my own.

    Below that, under the heading Testimonials, it shows the two I entered. There’s a checkbox under the number of the testimonial, to the left of the trash can. There’s a Bulk Delete button above the testimonials.

    How do I approve them? I’ve tried checking the box, but there is no “approved” button, so the check isn’t saved. I tried using the Save Testimonial button, realizing that it’s actually for the input form.

    I tried to edit the testimonials by entering the ID number in the update form. That box is grayed out and I can’t enter a number there. I am assuming that the ID is the 1, 2, 3 assigned as the reviews are submitted?

    So, the questions are: 1) how to approve a testimonial? 2) How to edit a testimonial – or will the ID number box become active if I have some approved testimonials?? 3) I am not receiving email notification of a new testimonial – I have verified that the admin email is valid, and then I put two different email addresses in the General Options, but still no email notifications.

    Thanks for your help.

    https://wordpress.org/plugins/testimonial-basics/

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author kevinhaig

    (@kevinhaig)

    I am having an issue like kat123’s, where the email notification is not being sent properly. I am able to approve testimonials properly when logged in to wp-admin, but I would have to login in order to know that one is showing up. I didn’t see anything in the documentation about this. I have tried letting it default to the wordpress admin email, as well as putting in my email. Neither of these worked. Do you have any suggestions? Thanks.

    Plugin Author kevinhaig

    (@kevinhaig)

    Let me do some testing. I’ve noticed I am not getting any email notifications lately, including comments.

    Plugin Author kevinhaig

    (@kevinhaig)

    Yep there are some busts. Looks like something’s changed in WordPress (possibly wp_mail()

    I am working on an update.

    Plugin Author kevinhaig

    (@kevinhaig)

    Version 4.2.3 uploaded…hopefully will fix the problems.

Viewing 5 replies - 1 through 5 (of 5 total)
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