How to access the server/root folder?

  • wymomo808

    (@wymomo808)


    11 years, 7 months ago

    Hi,

    I’m trying to increase the maximum upload size of a WordPress website, and looks like I need to create a php.ini file on the server, but I don’t know if I can have access to the server/root folder. Someone else built the website, and I have only been editing the contents and making small template changes on WordPress- do I have access to the root folder or only the people who built it have it?

    Thank you so much!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Moderator t-p

    (@t-p)

    11 years, 7 months ago

    Maximum upload size is a server/PHP setting that cannot be changed inside WordPress, you need to change the setting on your server.

    Is your site hosted on a local srver or a remote server?

    If on a remote server, you may need to contact your hosting provider.

    Also see this tutorial:

    http://www.wpbeginner.com/wp-tutorials/how-to-increase-the-maximum-file-upload-size-in-wordpress/

    Thread Starter wymomo808

    (@wymomo808)

    11 years, 7 months ago

    I’m not sure. Is there a way to find out?

    Thread Starter wymomo808

    (@wymomo808)

    11 years, 7 months ago

    @tara

    Hi Tara, thanks for responding.

    I’m not sure where my site is hosted. A web design company built this site, and I have only been able to log in and make the changes on WordPress. Is there a way I can find out the if it is on a remote server or local server? Do I need to contact the web design company to get access to the root folder?

    Thanks

    juggledad

    (@juggledad)

    11 years, 7 months ago

    Do I need to contact the web design company to get access to the root folder?

    Yes you should contact them and get your hosting information from them.

Viewing 4 replies - 1 through 4 (of 4 total)

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