Hi @neal86, our replies are inline :
1. Can I disable the suborder function for it mass my order ID? The vendor gets a commission from the original order instead of the suborder.
>> Suborder is an integral part of WCMp. We calculate commission, generate reports, transactions, etc based on sub order.
Hence this can’t be disabled. You can hide this, or display the main order number..
2. I set the PayPal mass pay, and I try to request a withdrew as a vendor, but it shows me “Oops! Something went wrong please try again later”(https://prnt.sc/13r30td)
>> It means somehow PayPal is not able to give vendor the money. We store the message from PayPal in our log file. So access your ftp and goto our plugin folder. there you can see the log file. Check the error message, or you may send the error message here. So we can help you out.
Thread Starter
neal86
(@neal86)
Hi,
2. Do you mean the vendor log, it’s empty(https://prnt.sc/143x47i)
@neal86, in that case please check whether your vendor has selected any payment mode. You can check that via WCMp >> Vendor.
Thread Starter
neal86
(@neal86)
Hi,
Just double checked, I have set the payment for the vendor.(https://prnt.sc/14bmcws)
Hi @neal86, in that case, please contact our team over forum so they can assist you further : https://wc-marketplace.com/support-forum
