Hostinger Sender Domain Verification problem

  • Resolved outthrive

    (@outthrive)


    5 years, 2 months ago

    Hello,
    I am also facing an issue while verifying the Sender domain. I also use Hostinger.
    So I have created an email using hostinger which I have set to be a google alias to receive mails in my Gmail account now I have connected the same email with mail poet as the from email.
    In order to verify the sender domain, I need to add the DNS records, which I have already done. It worked for the Dkim records but Isn’t working for the txt records.
    https://www.whatsmydns.net/#TXT/outthrivenow.com
    It is showing only Hostinger txt & not mailpoet even though it is correctly added.
    I checked with the Hostinger support team they said the problem is at mailpoet’s plugin end.
    Could you please guide?
    TIA.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Bruna a11n

    (@bruberries)

    5 years, 2 months ago

    Hi there,

    So I’ve checked your domain and I can see the DKIM record for it.

    Please note that you have an SPF record set up for Hostinger. Are you referring to this TXT record?

    Also, when you check your MailPoet 3 account, do you see the TXT for the DKIM set up showing as “Invalid”?

    Thread Starter outthrive

    (@outthrive)

    5 years, 2 months ago

    Hello Bruna,
    Hope you are all safe.

    In mailpoet the Dkim records are showing as verified for both.
    Only the TXT records are showing to be invalid.

    The SPF record set up for Hostinger already existed as TXT in the DNS records, I have additionally also added TXT record as mentioned in the Mailpoet Sender Domain Verification page.

    How can I set up the SPF for mailpoet while keeping the SPF of hostinger intact.?
    Can you please help?

    Thank you in anticipation.

    Plugin Author Bruna a11n

    (@bruberries)

    5 years, 2 months ago

    How can I set up the SPF for mailpoet while keeping the SPF of hostinger intact.?

    You don’t need to set up an SPF record when sending with us.

    Everything seems correct when checking the DKIM record for your domain, but the TXT record is indeed missing. Can you please check if you have set it up correctly according to our article?

    Thread Starter outthrive

    (@outthrive)

    5 years, 2 months ago

    Hello Bruna,
    Hope you are doing well.

    Yes, I checked it is exactly as mentioned in the article no changes therein.
    But still, it isn’t verified.

    What else can be done? only both CNAME is verified not the TXT it shows Invalid.

    Please let me know.
    Looking forward

    Stay safe

    dromero20

    (@dromero20)

    5 years, 2 months ago

    Hi!

    Did you add the Host TXT record with your domain name at the end or without it? i.e: _mailpoet.outthrivenow.com?

    If you added it with the domain name, try to add it without (just _mailpoet). I’ve seen some cases in some hosts where that fixes the problem.

    Please let us know.

    Elvira K.

    (@treibalen)

    5 years, 1 month ago

    Hi there @outthrive,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 6 replies - 1 through 6 (of 6 total)

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