Horrible support

  • Felipe Xavier

    (@felipexa)


    11 months, 2 weeks ago

    There are almost 10 thousand terms translated to PT-BR in the stable version of the plugin, but they have been waiting for release for months.
    This is impacting email templates being sent in the wrong language to customers.
    People from the community have translated them, but everything is at a standstill. Regrettable.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Sandip Mondal – a11n

    (@sandipmondal)

    11 months, 2 weeks ago

    Hi @felipexa,

    Thank you for highlighting this issue.

    I’ve reached out to the team to check on the translations, and I’ll be sure to get back to you with more information as soon as I have an update.

    In the meantime, as a temporary workaround, you can use the Loco Translate plugin to manually adjust the translations. You can find a guide on how to do this here: WooCommerce Localization Guide.

    I appreciate your patience and understanding.

    Plugin Support Sandip Mondal – a11n

    (@sandipmondal)

    11 months, 2 weeks ago

    Hi @felipexa,

    We wanted to let you know that the translations you were waiting for have now been approved.

    Can you check the updated translations and, if everything looks good, we’d greatly appreciate it if you could update your review accordingly. Your feedback helps us improve and ensures that others are aware of the progress made 🙂

    If you have any other concerns or need further assistance, please feel free to reach out.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Horrible support’ is closed to new replies.