Horrible support

  • sorenjensen

    (@sorenjensen)


    1 year, 2 months ago

    Just because you install this plugin and follow the steps in their guides it does NOT make your site GDPR and google consent compliant.

    There is a lot of additional steps need to be set up in google analytics and google tag manager and they do not provide any guides for that. Purchased their premium plugin and still it is impossible to set up. Their support will reply with scattered and superficial information.

Viewing 1 replies (of 1 total)
  • Plugin Support CookieYes Team

    (@cookieyesteam)

    1 year, 1 month ago

    Hello,

    Thank you for sharing your feedback. We’re sorry to hear about your experience.

    To better understand and assist you, could you please confirm if you’ve previously contacted our support team regarding these issues? We couldn’t locate any related support requests and would like to understand the challenges you’re facing better.

    Feel free to share more details of the issues here so we can provide guidance and help you resolve them.

    Thank you for your cooperation, and we look forward to assisting you!

Viewing 1 replies (of 1 total)

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