• Ive just created this site and cannot get it to open properly in a browser. At first it was working in firefox and not in chrome, now it works with neither. It seems to open and show a red object in the center and that is all.

    Thank you,
    Mike

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator James Huff

    (@macmanx)

    Try manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel (consult your hosting provider’s documentation for specifics on these), navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue (theme functions can interfere like plugins).

    Thread Starter mikel9478

    (@mikel9478)

    Thanks for the response. I deactivated and one by one activated all plugins. It was yoast seo which fortunately im not using. Thanks

    Thread Starter mikel9478

    (@mikel9478)

    Im still having the problem. Ive contacted hostgator for your second step but we have an issue. The current name is the name of the file and changing that might break the function or itleast they say its possible. how do you properly change the name?

Viewing 3 replies - 1 through 3 (of 3 total)

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