Homepage error 502

  • davikk

    (@davikk)


    8 years, 9 months ago

    Its URGENT: My homepage is showing error 502 and its only homepage and other pages are fine.

    I called my server host, they said my server is running.

    I wonder what breaks my site. It was showing error 520 and now 502.

    Not sure if what breaks the theme. I dont even know what to look into to start solving it.

    homepage:
    investmentwatchblog.com

    the other page is fine:
    http://investmentwatchblog.com/stocks-grind-toward-peak-but-indications-are-a-panic-is-due/

    I remember I added this code few days ago on my sidebar, but no where to find under the widget anymore. Will the theme absorb it somehow and break the theme itself?

    <META HTTP-EQUIV=”REFRESH” CONTENT=”300″>
    I believe that no1 hacked into my site.

    Thanks!

    • This topic was modified 8 years, 9 months ago by davikk.
    • This topic was modified 8 years, 9 months ago by davikk.
    • This topic was modified 8 years, 9 months ago by davikk.
Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter davikk

    (@davikk)

    8 years, 9 months ago

    This is the viewsource of home page (somehow its basically empty):

    <html>
    <head><title>502 Bad Gateway</title></head>
    <body bgcolor=”white”>
    <center><h1>502 Bad Gateway</h1></center>
    <hr><center>nginx</center>
    </body>
    </html>
    <!– a padding to disable MSIE and Chrome friendly error page –>
    <!– a padding to disable MSIE and Chrome friendly error page –>
    <!– a padding to disable MSIE and Chrome friendly error page –>
    <!– a padding to disable MSIE and Chrome friendly error page –>
    <!– a padding to disable MSIE and Chrome friendly error page –>
    <!– a padding to disable MSIE and Chrome friendly error page –>

    I seriously dont know what happened.

    Please help!

    • This reply was modified 8 years, 9 months ago by davikk.
    • This reply was modified 8 years, 9 months ago by davikk.
    Rocco Aliberti

    (@d4z_c0nf)

    8 years, 9 months ago

    Hi there,
    the home page shows fine here.

    Thread Starter davikk

    (@davikk)

    8 years, 9 months ago

    My developer and I took hours to find out this picture breaks the site. We tested many times, it will breaks the page where the image appear.

    This image is from a writer of mine, who submit his work regularly.
    the image is originate from wikipedia.org.
    https://upload.wikimedia.org/wikipedia/commons/c/ce/数字北京大厦_20130610.JPG

    you can create a post with putting ‘test’ in the subject and copy and paste this image into the post and publish. The homepage will immediately showing error 502.

    I hope the theme author can take a look why this image will breaks the site.

    Denzel Chia

    (@denzel_chia)

    8 years, 9 months ago

    Hi,

    This has nothing to do with the theme.
    502 or 520 are all server errors.

    You can try “fixing” your image.
    1) Download your image onto your computer.

    2) Rename your image to English name. Browser such as Safari may not load image, if filename contains non-English character.

    3) Reduce your image size, you do not need an image that is larger than your computer screen. Large image size can cause some server to crash.

    4) Upload to use on your website after you had done the above mentioned steps.

    If it does not work for you. You will have to contact your web hosting server support for help.

    Hope this helps.

    Thank you

    • This reply was modified 8 years, 9 months ago by Denzel Chia. Reason: typo error
    Thread Starter davikk

    (@davikk)

    8 years, 9 months ago

    I contacted both my hosting company and cloudflare which do the caching for my site, both said nothing wrong on their side. My server is running fine and pretty steady. The site in fact ran into development mode with no visitors and still having this issue.

    Here is another image breaks some functions of the sites, thought not as severe and its all English and number:

    https://media.defense.gov/2017/May/17/2001748799/825/780/0/170517-G-ZX620-090.JPG

    The thumbnail plugin couldn’t capture it and it breaks the disqus commenting system. I just simply copy and paste an image. I resize the image smaller if its too big, every time. but thats not the case. If I change to other image, everything is fine.

    The 502 errors is a big issue from the first image I have mentioned, it emptied the homepage. Its a coding issue IMO. But anyhow, I will be caution on the image from now.

    Will pro version of this theme provide technical support? other than forum?

    • This reply was modified 8 years, 9 months ago by davikk.
    • This reply was modified 8 years, 9 months ago by davikk.
    Denzel Chia

    (@denzel_chia)

    8 years, 9 months ago

    Hi,

    Your homepage is loading properly.
    http://screencast-o-matic.com/watch/cbiwn1lziT

    Thank you

Viewing 6 replies - 1 through 6 (of 6 total)

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