FTP into your site (or use whatever file management application your host provides) and delete the index.html file in the root folder of your WordPress install.
Thanks for replying. I did try that, I saw a post in another thread and it didn’t work. But, by root folder, do you mean my Public_HTML folder, which are all the files I’ve uploaded? I have just noticed there is also an index.html file in the WWW folder as well, or perhaps I have to delete both?
That’s probably confuses things, they must be the same file as when you delete it, they both disappear.
This is what I get on my servers page
“If you would like to replace this with your own homepage please remember to rename your homepage to index.html and place your new page in your ‘public_html’ directory”
Hi mparsons,
Try renaming the current index.html page in your Public_html folder. This should then allow the index.php of WordPress to display correctly. Typically, the WWW folder is a symlink to the public_html folder. The public_html folder is the root folder of your account. I hope this helps!
Hello Tim, I just renamed index.html which didn’t make any difference, should I have renamed it to something specific?
Mark.
Can you post the URL to your domain?
You may want to contact your hosting provider. It appears that WordPress installed since I can reach your wp-admin page with no problems. But I even tried
http://jerome-ancestry.com/index.php
which still redirects to the index.html page. You can try to rename your .htaccess file to see if that corrects the issue as well.
I think I could be a problem of folders, where’s your WP installed? in the folder Public_HTML or in WWW ?
The public_html folder is your typical root folder. The WWW folder is a symlink to the public_html. In normal cases, the WWW will display all the files and folder in your public_html folder.
The .htaccess file shows up in my FTP client in the public_html folder as 0 bytes. It doesn’t show up in my server’s file manager unless I search for it where it says it’s also in the public_html folder, although it is not listed with all the other files that are in that folder – hope that makes sense – could this be the problem?
If I rename it should I rename it anything specific?
No, the .htaccess file is a hidden file and is the likely reason you’re not seeing it in the file manager. What happens when you rename htaccess file in the public_html folder?
Nothing I’m afraid! I feel as if I’m missing something really obvious.
I’d contact your host, and they should be able to help you sort it out. This seems to be a server configuration issue moreso than a WordPress issue. Sorry I couldn’t be more of a help!
