High resource usage issue

  • Le chef Isidore

    (@isidore1964)


    12 hours, 44 minutes ago

    Hello,
    I installed your plugin yesterday, and since this morning, my site has been encountering 503 errors and is virtually inaccessible.
    I contacted my hosting provider, and they told me the issue stems from your plugin. They provided the following details:
    Repeated calls to the CleanTalk AntiSpam extension (/wp-json/cleantalk-antispam/v1/alt_sessions).

    Background processing via admin-ajax.php.

    Repeated database queries:

    Frequent writes to the wp_options table (linked to action_scheduler_run_queue) and constant INSERT operations in the wp_cleantalk_sessions table.
    Since I purchased the plugin, I would really like it to work without causing problems.
    For now, I have completely deactivated it without deleting it.
    For reference:
    WordPress version 7.1.3.
    PHP version 8.3.

Viewing 1 replies (of 1 total)
  • Plugin Support sergecleantalk

    (@sergecleantalk)

    12 hours, 21 minutes ago

    Hello,

    Please try the following:

    • Open website settings: WordPress Dashboard —> Settings —> Anti-Spam by CleanTalk —> Advanced settings
    • Set the ‘Use AJAX for JavaScript check’ option to ‘Off’
    • Set the ‘Set cookies’ option to ‘Off’
    • Set the ‘Add a CleanTalk Pixel to improve IP-detection’ option to ‘Off’

    Did this help?

Viewing 1 replies (of 1 total)

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