Hide currency symbol

Resolved lodix
(@lodix)

8 years, 11 months ago

I enjoy your plugin. But I am also using WooCommerce Currency Switcher [paid plugin]. Sadly those two are not fully compatible.

A customer can change the currency from euro (default) to yen with the currency switcher. The customer will receive an abandoned cart email with the amounts shown as yen, but the symbol is still euro. Obviously that will confuse customers.

I imagine that fixing this properly requires some customization. Instead I was wondering if there is a simple fix (css or small change in code) that will hide the currency symbol on the emails send out by your plugin?

Your help will be much appreciated. Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)

Plugin Contributor chetnapatel
(@chetnapatel)

8 years, 11 months ago

Hi,

Yes, our Abandoned Cart Lite for WooCommerce plugin is not compatible with the WooCommerce Currency Switcher plugin.

But I would like to let you know that we have planned to make our Abandoned Cart PRO plugin compatible with “Multi-currency switcher – WPML” plugin. So the abandoned cart reminder email could be sent with the different currency.

Also, we have made our Abandoned Cart PRO plugin compatible with “Aelia currency switcher for WooCommerce” plugin for our one of the client. You can check conversation on our support forum page: https://www.tychesoftwares.com/forums/topic/abandon-cart-pro-compatibility/

In the Abandoned Cart Lite plugin, if you want to remove the currency symbol from the Abandoned Cart Reminder email then I need to change the code of our plugin.

Can you please provide us your email address? So I can share with you modify plugin file.

If you are not comfortable to share your personal email address on this forum page then you can create Forum on below plugin’s support forum page which is one of our support threading systems:
http://www.tychesoftwares.com/forums/forum/woocommerce-abandon-cart-pro/

Please mark “Set as private reply” while replying on our plugin’s support page as an email address is not public.

Kindly let me know if you have any further queries.

Regards,
Chetna Bhutka

Thread Starter lodix
(@lodix)

8 years, 11 months ago

Dear Chetna,

Thank you for the support reply and the further support on your forum and by email.

This must be the best and fastest support I have received from a plugin developer all year. Keep up the good work!

Plugin Contributor chetnapatel
(@chetnapatel)

8 years, 11 months ago

Hi Lodix,

Thank you for your response on the support page.

Thank you so much for posting such a wonderful review on plugin’s review page for our Abandoned Cart Lite plugin and for our support. We highly appreciate it. 🙂

Regards,
Chetna Bhutka
olga777
(@olga777)

8 years, 8 months ago
I just contacted you from the website contact form regarding the same issue. We are using All-In One woocommerce Currency switcher and experience the same problem. Removing the Currency Symbol could be a possible solution, at least for now. Could you please help?

Thank you.

Olga (olgalishansky@gmail.com)
- This reply was modified 8 years, 8 months ago by olga777. Reason: correction
Plugin Contributor chetnapatel
(@chetnapatel)

8 years, 8 months ago

Hi Olga,

Thank you for sharing an email address.

I have made changes for you in our plugin file and I have sent a modified copy on your email address.

Regards,
Chetna Bhutka.