Hidden Chat Box

  • Resolved kayla

    (@kaylaz)


    8 years, 11 months ago

    Hello,

    After a few lines of chat the box expands but goes behind the navigation bar. There isn’t a scroll bar within the chat box. How can I make it so the chat box doesn’t go past the navigation bar and has a scroll bar or how can I make the chat box appear over the navigation bar?

    Thank you!

    http://www.flexsweep.com

Viewing 5 replies - 1 through 5 (of 5 total)
  • Jarryd Long

    (@jarryd-long)

    8 years, 11 months ago

    Hi Kayla

    I’ve tested the chat on my side and a scroll bar seems to show up after sending a few messages, once they exceed the height of the chat window.

    Are you still experiencing issues with this on your side? If so, would you mind sending me screenshots?

    Thread Starter kayla

    (@kaylaz)

    8 years, 11 months ago

    Thank you for looking into this. The scroll bar finally appeared on my laptop screen but still hides the top, even if scrolled all the way to the top. But on a large desktop screen, it shows the top.

    Laptop –Laptop Screenshot

    Desktop – Desktop Screenshot

    • This reply was modified 8 years, 11 months ago by kayla.
    Jarryd Long

    (@jarryd-long)

    8 years, 11 months ago

    Hi Kayla

    So glad to hear that the scrollbar is now showing up.

    Please go to ‘Live Chat’ -> ‘Settings’ -> ‘Custom Scripts’ and add in the following CSS in the ‘Custom CSS’ field: 

    #wp-live-chat {
    z-index: 99999;
}

    Please let me know if this helps?

    Thread Starter kayla

    (@kaylaz)

    8 years, 11 months ago

    Yes that did, thank you so much!

    Jarryd Long

    (@jarryd-long)

    8 years, 11 months ago

    Only a pleasure!

Viewing 5 replies - 1 through 5 (of 5 total)

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