Viewing 4 replies - 1 through 4 (of 4 total)
  • Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    Errors like this are logged. Check the error log on your server. If you can’t find the log, please contact your host.

    Meantime, enable wp_debug and wp_debug_log and after an error, look at wp-content/debug.log to see if anything gets logged there. https://wordpress.org/support/article/debugging-in-wordpress/

    You can also try this: Please attempt to disable all plugins, and use one of the default (Twenty*) themes. If the problem goes away, enable them one by one to identify the source of your troubles.

    If you cannot access wp-admin, there are other ways to deactivate plugins:  https://wordpress.org/support/article/faq-troubleshooting/#how-to-deactivate-all-plugins-when-not-able-to-access-the-administrative-menus

    Thread Starter ranmah76

    (@ranmah76)

    I can’t access the login account. I get the following error message:

    There has been a critical error on this website. Please check your site admin email inbox for instructions. If you continue to have problems, please try the support forums.

    Learn more about troubleshooting WordPress.

    Again, I am a disabled person (anxiety). I don’t understand all of this terminology. I would like someone to help unlock this block. The more I try something that doesn’t work. The worse my anxiety becomes.

    Moderator threadi

    (@threadi)

    As mentioned above, you’ll need to contact your hosting provider’s support team to resolve the error. They’ll help you analyze the error log. You don’t need any technical knowledge – just talk to your hosting provider’s support team, and they’ll assist you.

    If your hosting provider isn’t helpful in this matter, you’ll need to find someone who can assist you if you’re unable to resolve the issue using the alternatives mentioned above. You can find someone like that, for example, here: https://jobs.wordpress.net – please note that questions of this nature aren’t allowed here in the forum. The forum is designed to help you help yourself, and you’ve already received the most important tips for doing so above.

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    Did you try any of the possible solutions linked? Have you contacted your host, ‘MonsterCommerce’?

Viewing 4 replies - 1 through 4 (of 4 total)

You must be logged in to reply to this topic.