Help with Email Subscriptions

  • tomaoneill

    (@tomaoneill)


    14 years, 1 month ago

    I just transfered from .com to .org a week ago. Everyday, I post a picutre and a description. All is working fine except that all of my email subscribers are receiving the full picture and the full description. Now there is no need for them to visit the site! The emails were transfered over along with the blog subscription from via Jetpack by a Happiness Engineer.

    Does anyone have any advice on what to do? I have a lot of followers and don’t want to loose them, but, at the same time, I would like to only have a thumbnail of the image and a short summary of the post get emailed out… just enough to spark interest and have them come to the site.

    Any help is greatly appreciated!!!

Viewing 11 replies - 1 through 11 (of 11 total)
  • esmi

    (@esmi)

    14 years, 1 month ago

    Check that you are only sending out a summary RSS feed in Settings -> Reading (lower part of the page).

    Thread Starter tomaoneill

    (@tomaoneill)

    14 years, 1 month ago

    @esmi
    I checked that and I have summary checked under Reading Settings. Is there anything else that I can check?

    Thanks for your help!

    esmi

    (@esmi)

    14 years, 1 month ago

    How are your email subscribers getting this content?

    Thread Starter tomaoneill

    (@tomaoneill)

    14 years, 1 month ago

    I have no clue (unfortunately)… it was the only widget of its type in .com

    esmi

    (@esmi)

    14 years, 1 month ago

    Can you see a list of your email subscribers in Jetpack now?

    Thread Starter tomaoneill

    (@tomaoneill)

    14 years, 1 month ago

    I have to go to Site Stats and then scroll down and click on a link to the email followers.

    Thread Starter tomaoneill

    (@tomaoneill)

    14 years, 1 month ago

    The Site Stats is in Jetpack. btw

    Tim Moore

    (@tmoorewp)

    14 years, 1 month ago

    This is a known issue with the Jetpack email subscriptions right now. It is on our development list to get fixed, so please stay tuned for a fix. Thanks!

    Thread Starter tomaoneill

    (@tomaoneill)

    14 years, 1 month ago

    Thanks for the update! Do you think it might be fixed in the coming weeks or should i switch to Subscription2? If you think it would be best to switch, is there a plugin that you recommend? Would i have to copy and paste all of my subscribers over? Thanks a ton for your help with this.

    Dee Teal

    (@thewebprincess)

    13 years, 10 months ago

    Hi, is this still an issue? I’ve a client on my multisite network, whose RSS feed settings are all set to Summary and still her subscribers are receiving full posts via the jetpack subscription feature … it’s causing her concern, and me, for that matter… can anyone weigh in and let us know?

    Tim Moore

    (@tmoorewp)

    13 years, 10 months ago

    Yes, this is still an open issue. We are working on resolving it, though I don’t yet have an ETA for the release.

Viewing 11 replies - 1 through 11 (of 11 total)

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