Help! Updated Plugin and my site is broken

  • Resolved susanripley

    (@susanripley)


    9 years, 7 months ago

    Help, Urgent!

    I just updated my social warfare plugin and now my site is broken. I’m receiving the error –

    ”
    Warning: require(/home/sripley/brooklyntropicali.com/wp-content/plugins/social-warfare/meta-box/inc/loader.php): failed to open stream: No such file or directory in /home/sripley/brooklyntropicali.com/wp-content/plugins/social-warfare/meta-box/meta-box.php on line 5

    Fatal error: require(): Failed opening required ‘/home/sripley/brooklyntropicali.com/wp-content/plugins/social-warfare/meta-box/inc/loader.php’ (include_path=’.:/usr/local/lib/php:/usr/local/php5/lib/pear’) in /home/sripley/brooklyntropicali.com/wp-content/plugins/social-warfare/meta-box/meta-box.php on line 5

    I can not even get to my plugin wordpress page as an admin to unactivate the plugin. Please help asap!!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Andrea Whitmer

    (@nutsandboltsmedia)

    9 years, 7 months ago

    Hi Susan,

    Sorry you’re having trouble! Without being able to load the site, it will be hard to determine what’s happening, but it sounds like you may be using a CDN or a caching system such as Cloudflare. You will need to purge those caches to get things working properly.

    Since your dashboard is inaccessible, you’ll need to log into your Dreamhost panel and access via either the file manager or FTP to remove the plugin manually. Their support team can also help with this. Social Warfare does require PHP 5.4 or newer, so I would be sure to ask Dreamhost what version of PHP is installed on your server.

    Thread Starter susanripley

    (@susanripley)

    9 years, 7 months ago

    Hi Andrea,

    Thanks for your quick response! I contacted Dreamhost and they manually de-activated the plugin.

    Thanks for your help,
    Susan

Viewing 2 replies - 1 through 2 (of 2 total)

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