Help! Fatal Error when updating? Website DOWN!

  • AdrianBellue

    (@adrianbellue)


    12 years ago

    Please help! I am very new to WordPress and my site was running just fine until I clicked update when wordpress asked me to update…
    now my website is broken and down and I have no idea how to fix it.

    All I did was click update, and now my website says this:

    Fatal error: Call to undefined function wp_register_plugin_realpath() in /home/content/92/9655292/html/wp-settings.php on line 213

    What do I do? I am very confused and lost…

Viewing 7 replies - 1 through 7 (of 7 total)
  • Rijo Abraham

    (@hdalive)

    12 years ago

    Try renaming the wp-content/plugins folder and check. If the site doesn’t work switch back to old version. Suggestion here for switching

    http://wordpress.org/support/topic/no-tinymce-in-39?replies=2

    Thread Starter AdrianBellue

    (@adrianbellue)

    12 years ago

    what is wp-content/plugins folder? is that on my computer? I do everything through a web browser… I’ve never done anything to work on my website outside of my actual URL

    Rijo Abraham

    (@hdalive)

    12 years ago

    Do you have access to filemanager (cPanel or any control panels) ? How did you install wordpress ?

    Thread Starter AdrianBellue

    (@adrianbellue)

    12 years ago

    I just go to my website and login and work on it. All I did was click update when I got into my dashboard and now its broken… I don’t understand what filemanager or FTP is… Why is this happening?

    Thread Starter AdrianBellue

    (@adrianbellue)

    12 years ago

    Can someone please help, I’m frantic! Can’t I just undo the update?
    I don’t understand why this is happening…

    Rijo Abraham

    (@hdalive)

    12 years ago

    Request your hosting to manually switch your WordPress version to 3.8.3 since you are unable to do it yourself.

    Millali

    (@millali)

    12 years ago

    Hi,

    My website is down. http://www.beadkreative.com I need urgent help, please. This is the error message.

    Fatal error: Cannot redeclare kopa_service_init() (previously declared in /mounted-storage/home61b/sub002/sc38737-WIYB/beadkreative.com/wp-content/plugins/kopa-nictitate-toolkit/posttype/service.php:7) in /mounted-storage/home61b/sub002/sc38737-WIYB/beadkreative.com/wp-content/themes/nictitate-pro/library/posttype/service.php on line 106

    Milla

Viewing 7 replies - 1 through 7 (of 7 total)

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