Hey interspiral,
Thank you for reaching out for assistance. You do not indicate what you are trying to accomplish in relation to the header but if you visit this page here you will see both of the following shortcodes will work as I am using the shortcodes listed below on that page with the Free version of the plugin.
This first shorcode will display the header because “showheader=true height=300px” is defined in the actual shortcode so any setting specified in the shortcode will always over-ride whatever the setting is within the general plugin settings. In this shortcode I am telling the feed to display the header “outside” of the actual feed itself but in order to do that you need to specify a feed height so the plugin can determine where “outside” is in relation to the feed’s actual display. When you scroll the feed on the page you will see the header remains in place while the feed scrolls within the window below if it exceeds the 300 pixel height.
[custom-facebook-feed id=smashballoon num=5 headertext=”Facebook Header Outside of Feed” showheader=true headeroutside=true height=300px]
In this feed’s shortcode I simply tell it not to display any header at all so all you see is the feed content (posts).
[custom-facebook-feed id=smashballoon num=2 showheader=false]
Please advise if this now works for you. If not then there may be something else interfering with your display and we will require additional information which can best be handled by submitting a support request located on our support page directly to us through this link here.
Not working at all.
Let’s see example with sprite facebook page:
basic one:
[custom-facebook-feed id=sprite num=5 showheader=true]
or
[custom-facebook-feed id=sprite num=5 headertext=”Facebook Header Outside of Feed” showheader=true headeroutside=true height=300px]
or
[custom-facebook-feed id=sprite num=5 headertext=”Facebook Header Inside of Feed” showheader=true headeroutside=false height=300px]
none of them are working.
Hey interspiral,
Sorry to hear about the issue. When using your first shortcode the header’s displayed successfully on my test site (screenshot). Would it be possible to provide a link to the site where you’re displaying the feed so that we can take a look first hand? Also, if possible, it would be helpful to see your “System Info” from the plugin in order to see what settings you have enabled within the plugin. You can find this on the plugin’s “Settings” page in WordPress under the “Support” tab.
Many thanks,
John
PS. It looks like the quote symbols you’re using in the 2nd and 3rd shortcodes may not be properly formatted. See #2 in this FAQ for more information.
