Support » Plugin: SendPress Newsletters » Header Image Disappears

  • Under the Basic Settings & Styles tab I’m trying to set up my email template. The only way to get an image in the header is to put the URL address in the line and then click off the address bar (the image appears correctly). When I go to “save” the image disappears. The URL to the image is still in the address bar, but the image is no longer there. Thanks for your help.

    ### Begin System Info ###

    ## Please include this information when posting support requests ##

    Multi-site: No


    SP Version:
    WordPress Version: 3.7.1

    Platform: Apple
    Browser Name: Safari
    Browser Version: 7.0.1
    User Agent String: Mozilla/5.0 (Macintosh; Intel Ma
    c OS X 10_9_1) AppleWebKit/537.7
    3.11 (KHTML, like Gecko) Version
    /7.0.1 Safari/537.73.11

    Database Tables:
    wp_sendpress_subscribers_event OK
    wp_sendpress_report_url OK
    wp_sendpress_subscribers_status OK
    wp_sendpress_subscribers OK
    wp_sendpress_list_subscribers OK
    wp_sendpress_queue OK

    Sending Method: SendPress_Sender_Gmail

    PHP Version: 5.3.27
    MySQL Version: 5.5.34-cll
    Web Server Info: Apache/2.2.25 (Unix) mod_ssl/2.2.25 OpenSSL/1.0.0-fips DAV/2 mod_bwlimited/1.4

    PHP Memory Limit: 256M
    PHP Post Max Size: 8M

    WP_DEBUG: Disabled

    WP Table Prefix: Length: 3 Status: Acceptable

    Show On Front: posts
    Page On Front: #0
    Page For Posts: #0

    Session: Disabled
    Session Name: PHPSESSID
    Cookie Path: /
    Save Path: /tmp
    Use Cookies: On
    Use Only Cookies: On

    WordPress Memory Limit: 64MB
    WP_DEBUG: Off
    FSOCKOPEN: Your server supports fsockopen.


    Better WP Security: 3.5.6
    Categories to Tags Converter Importer: 0.5
    Collapsing Categories: 2.0.4
    Genesis eNews Extended: 1.3.3
    Genesis Social Profiles Menu: 1.2
    Gravity Forms: 1.7.11
    Logos Showcase: 1.0.1
    SendPress: Email Marketing and Newsletters:
    Slider PRO: 3.5.1
    Social Profiles Widget: 1.2.1
    White Label CMS: 1.5.1
    WooCommerce: 2.0.18
    WooCommerce New Product Badge: 0.2
    WooCommerce Shipment Tracking: 1.1.12
    WooCommerce Stripe Gateway: 1.7.1
    WooCommerce UPS Shipping: 2.0.12
    WooThemes Updater: 1.1.3
    WordPress SEO: 1.4.21


    Agency Child Theme: 2.0

    ### End System Info ###

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author itdoug


    I have seen this issue a couple times But I am not able to duplicate this in the latest release at least not on my site.

    Typically, I’m able to solve it by uploading the image the way you normally do and selecting it into the option. But after disappears if you go back into the upload area and select the image again after it has already been uploaded, it should insert that time. Otherwise, upload the image to your media library and copy the URL.

    Let me know if any of these workarounds do the trick for you.

    Hello. Sorry for not helping. But do not you interested in exchanging plugins and themes?.

    Interested WooCommerce Shipment Tracking.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Header Image Disappears’ is closed to new replies.