Header and Paragraph fields disappear.

  • Resolved SaitoKou

    (@ks9821)


    11 months, 3 weeks ago

    Hello,

    I have a problem with the Header and Paragraph fields.

    When I add two fields—one Header and one Paragraph—and save the settings, the first Header field does not appear on the checkout page.

    The same issue occurs when I add two or more Paragraph fields: the first Paragraph field is not displayed.

    • Plugin version: Free
    • PHP version: 8.2
    • WordPress version: 8.6.1
    • WooCommerce version: 9.9.3

    Thank you for your help.

Viewing 5 replies - 1 through 5 (of 5 total)
  • sabira_acowebs

    (@sabira24)

    11 months, 2 weeks ago

    Could you please update the plugin to the latest version and check if the issue has been resolved?

    Thread Starter SaitoKou

    (@ks9821)

    10 months ago

    Hello,

    Thank you for your reply. I have confirmed that the previous issue is now resolved.

    However, I am encountering a new problem when I add two or more Paragraph fields. The first time I add these fields, everything works fine. However, if I change other form settings and click “Save Changes,” an error occurs saying “Fix the errors shown for fields.” The background color of the Paragraph fields turns red, which suggests the error is related to these fields, but there is no explanation given, so I am unable to resolve it.

    Is this a known bug, or is there something I am missing?
    Thank you for your help.

    Thread Starter SaitoKou

    (@ks9821)

    10 months ago

    Here is the screen shot of the issue.

    >> I apologize, but I was unable to upload the image.

    • This reply was modified 10 months ago by SaitoKou.
    sabira_acowebs

    (@sabira24)

    10 months ago

    Thank you for bringing this to our attention.

    We’ve reviewed the issue and resolved it in the latest version (2.3.3) of the plugin. Could you please update to this version and let us know if the problem persists?

    Thread Starter SaitoKou

    (@ks9821)

    10 months ago

    Hello,

    I have updated to the latest version, and it is working perfectly.
    Thank you for your quick support.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Header and Paragraph fields disappear.’ is closed to new replies.