Hashtags not being added to posts

Resolved rspence27278
(@kclarksc2)

6 years, 5 months ago

This is a feature that was working perfectly fine until the last couple days. I have the option checked to “include WordPress tags as hashtags in my post” however this has not worked for the last four posts as can be viewed on our Twitter feed here: https://twitter.com/SubTelForum

This issue is also affecting LinkedIn posts. Is there a setting somewhere else I accidentally enabled/disabled?

The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)

Blog2Social-Support
(@blog2socialsupport)

6 years, 5 months ago
Hello @kclarksc2,

Thanks for reaching out.

May we ask if you have changed anything recently?
Furthermore, are “Keywords” entered in your Social-Media Post-Templates as well? Please make sure that the modular box “keywords” is activated in your templates for Twitter and LinkedIn to display your Keywords in your social media networks.

Our guide shows you everything there is to know about the Blog2social Social-Media-Post-Templates:
https://www.blog2social.com/en/faq/index.php?action=artikel&cat=4&id=152&artlang=en
- This reply was modified 6 years, 5 months ago by Blog2Social-Support.
Thread Starter rspence27278
(@kclarksc2)

6 years, 4 months ago

Thanks for getting back to me.

It seems that I had somehow changed the Post Profile settings to not include keywords. I have rectified that for all variations of my Post Profiles and it all seems to be working again.

Thread Starter rspence27278
(@kclarksc2)

6 years, 4 months ago

Hi, I’m sorry it looks like I spoke too soon.

I have all relevant settings set up as per the below screenshots, but WordPress tags are still not being grabbed and being added in as hashtags as this plugin has previously done for me.

https://subtelforum.com/articles/wp-content/Blog2Social-Issue-Pic-01.png
https://subtelforum.com/articles/wp-content/Blog2Social-Issue-Pic-02.png
https://subtelforum.com/articles/wp-content/Blog2Social-Issue-Pic-03.png
https://subtelforum.com/articles/wp-content/Blog2Social-Issue-Pic-04.png
https://subtelforum.com/articles/wp-content/Blog2Social-Issue-Pic-05.png

Blog2Social-Support
(@blog2socialsupport)

6 years, 4 months ago

Hello @kclarksc2,

Thanks for your follow up.
The settings look good. However, may we ask if you have activated the social meta tags in your Blog2Social settings as well?
Please go to:
Blog2Social -> settings -> in the middle area on social meta data.
Please make sure both checkboxes for the Meta Tags are checked and then click “save”.
This is a global feature for your blog, which can only be edited by users with admin rights.

Twitter Card meta tags are required by Twitter to display your post or page image, title and description correctly.

Please have a look into our guide which provides you everything there is to know about adding Twitter Cards with Blog2Social:
https://www.blog2social.com/en/faq/index.php?action=artikel&cat=4&id=109&artlang=en

Thread Starter rspence27278
(@kclarksc2)

6 years, 4 months ago

Both of these settings were already activated:
https://subtelforum.com/articles/wp-content/metatags.png

Blog2Social-Support
(@blog2socialsupport)

6 years, 4 months ago

Hello @kclarksc2,

Thanks for your reply.
After we have taken a closer look in your support-email is there anything else we can do for you? Please let us know if everything worked out for you so we know that we could help you.

Viewing 6 replies - 1 through 6 (of 6 total)

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