Hashtag is not working

  • Resolved ihearthudsonvalley

    (@ihearthudsonvalley)


    6 years, 6 months ago

    Hi there,
    I am getting below error when trying to link to the hashtag. I am on local host. I have copied the id exactly and it shows up in the account, but when I change from user account to hashtag, I get the below error.

    Warning: Invalid argument supplied for foreach() in C:\xampp\apps\wordpress\htdocs\wp-content\plugins\feed-them-social\feeds\instagram\class-fts-instagram-feed.php on line 415
    Feed Them Social (Notice visible to Admin only). Instagram returned: Please go to the Instagram Options page of our plugin a double check your Instagram ID matches the one used in your shortcode on this page.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support slickchris

    (@slickchris)

    6 years, 6 months ago

    Hi @ihearthudsonvalley,

    Thanks for contacting us. I am happy to help.

    For years, we had easy access to (displaying) Instagram hashtags. Unfortunately, we have a couple hoops to jump through now.
    About a year ago, when Facebook took over Instagram’s API, they completely removed developer access to IG hashtags in accordance with Facebook’s API / Privacy Policy. They have, only just now, allowed developers access to Instagram hashtags again, however, there are several caveats.
    You need to have both a Facebook Business Page (with Admin privileges), an Instagram Business account AND have both linked. Instructions here: https://www.slickremix.com/docs/link-instagram-account-to-facebook/

    You will need to complete the linking of your FB/IG business accounts. If you have already done these steps, be sure that you are currently logged into these accounts at the time of attaining an access token. Also, be sure that, in the Feed Them > Instagram Options and the Feed Them > Facebook Options, after generating a token, click the green ‘Save All Changes’ button each time.
    Then, make sure all the fields are filled out how you prefer before clicking the green ‘Generate Shortcode’ button from the Feed Them > Settings page of your WordPress dashboard.

    Let me know how it goes,

    Plugin Author slickremix

    (@slickremix)

    6 years, 6 months ago

    Apologise as the hashtag feature is only available in the premium and combined streams extensions. We will be making an update to show these are premium features as this was overlooked on the last update. Sorry for the inconvenience.

    Spencer

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Hashtag is not working’ is closed to new replies.