Hacked site

Viewing 5 replies - 1 through 5 (of 5 total)
  • Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    5 years, 8 months ago

    1. For screen shots, use imgur.com and put a link to that image in a post/reply.

    2. Get a fresh cup of coffee, take a deep breath and carefully follow this guide. When you’re done, you may want to implement some (if not all) of the recommended security measures.

    If you’re unable to clean your site(s) successfully, there are reputable organizations that can clean your sites for you. Sucuri and Wordfence are a couple.

    Thread Starter storylinesocialmedia

    (@storylinesocialmedia)

    5 years, 8 months ago

    Here is the hack screenshot: https://imgur.com/a/LTuBabB

    I can still get into cpanel. Here are all the folders that were modified recently (not by me; probably hacker?) : https://imgur.com/a/aBytuok

    Does this give any clues?

    I’m looking at the FAQ you sent and it says to “use iThemes Security plugin” — that isn’t very helpful considering I cannot even access the wp-login anymore. Can I get some more targeted advice please?

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    5 years, 8 months ago

    follow the procedures to physically remove all plugins, themes and core files, and replace them with clean versions. Check your .htaccess and wp-config.php files for lines that look like they don’t belong.

    Thread Starter storylinesocialmedia

    (@storylinesocialmedia)

    5 years, 8 months ago

    OK, will need to get a developer/security expert involved then. I’m just an ads guy, this is too much for me lol. Wordfence looks good — can you recommend any WP security experts based in Canada? would be preferred.

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    5 years, 8 months ago

    As noted in my link, I recommend using the security companies Sucuri or Wordfence. Both offer cleaning services.

Viewing 5 replies - 1 through 5 (of 5 total)

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