Gutenberg block the customize section

  • Resolved Magalí Escobar

    (@magaescobar)


    4 years, 8 months ago

    Hi! I have WordPress 5.7.2 and Gutenberg 11.1.0, I don’t know what version of Gutenberg is blocking the edition by means of the customize panel. When I click on the pencil icon nothing happens. I had to deactivate Gutenberg to edit my home page. Do you have any idea about the problem? Thanks in advance

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • luciamarinescu

    (@luciamarinescu)

    4 years, 8 months ago

    Hi @magaescobar!

    Thanks for choosing Hestia!

    Unfortunately we were not able to replicate your issue, this doesn’t happen on our test instances. If everything worked properly after you deactivated the plugin, it could mean that the issue was caused by a plugin conflict. You could try to replace that plugin with an alternative one.

    I hope this helps!

    Have a nice day!

    Thread Starter Magalí Escobar

    (@magaescobar)

    4 years, 8 months ago

    Hello @luciamarinescu! Thank you for your prompt response. Yesterday I updated Hestia to the 3.0.17 version and the issue disappear. I’m sorry I wasted your time.

    Thanks a lot!
    Have a nice day too!

    luciamarinescu

    (@luciamarinescu)

    4 years, 8 months ago

    I am glad to hear the issue is fixed!

Viewing 3 replies - 1 through 3 (of 3 total)

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