Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author itthinx

    (@itthinx)

    Hi,

    This looks like something is interfering with some resources, probably some other plugin causing Javascript errors – that shouldn’t happen, but it does with plugins that load their resources on every admin page (something they shouldn’t do). Also try to simply reload the page and/or clear the browser cache, that often helps if you don’t see images.

    Cheers

    Thread Starter theoilrevolution1

    (@theoilrevolution1)

    Thanks for the response. I cleared browser cache and reloaded the page, but the issue still remains. Through troubleshooting my site over the past two days I have reviewed all of my plugins and removed a few that were unnecessary. I am open to ideas for troubleshooting the javascript conflict that you described above.

    Plugin Author itthinx

    (@itthinx)

    You’re welcome 🙂 I’d suggest the following approach to see if there’s any conflict or lack of resources involved:

    #1 – First try to disable all other plugins and make sure that your PHP memory limit is set at a decent amount.

    #2 – Please enable debugging and check if there are any errors coming up in the debug.log:

    See Debugging in WordPress, summarized make sure to have these lines in your wp-config.php :

    define( 'WP_DEBUG', true );
    define( 'WP_DEBUG_LOG', true );
    define( 'WP_DEBUG_DISPLAY', false );

    The third line is optional.

    Visit the pages where you get garbled screens and check in wp-content/debug.log – please post a link here to the contents pasted to pastebin.

    I won’t be able to help you with your Javascript issues, but if there’s anything coming up in the logs we could identify any basic issues or conflicts.

    Cheers

    Thread Starter theoilrevolution1

    (@theoilrevolution1)

    Thanks for the help. We were able to resolve the issue. It stemmed from incorrect folder permissions.

    Plugin Author itthinx

    (@itthinx)

    Thanks for your update on that, good to see that you got it resolved.

    Please rate the plugin if you have a spare minute, thanks for using it!

Viewing 5 replies - 1 through 5 (of 5 total)

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